FAQs

BEK Moving

Have a moving-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What if I have more than I anticipated?

    This is always a possibility and happens often. Communication and flexibility are the key to reducing move stress in this situation. Our admins will reach out to you multiple times before move day to ensure accuracy in the amount of furniture, as well as details about each piece if needed, as well as a box count. If you notice more or even less than expected, please let us know in advance so we may do our best to adjust and ensure a quality move. Remember that our objective is your objective, and that is a safe and efficient move. If you need one of the top residential and commercial moving services in St Louis, MO, call BEK Moving today!
  • Do the movers accept tips? If so, what is the average tip?

    YES! Gratuity, if earned, is extremely appreciated. With gratuity, you can tip a percentage of the entire bill, like you would someone in the service industry, or an average of $5-$10 per mover per hour worked, in our experience, depending on the move itself and what you can afford.

    We understand not everyone is able to offer more, and it is in instances like that a friendly face and a smile are all we need. As the top house movers in St Louis, MO, we're proud to serve you!

  • Why don't you show pricing?

    EVERY MOVE IS UNIQUE! In years past, companies would give flat rates or bargain pricing based on the skill level of the movers needed, as well as other factors, such as if the job seemed hard, if they liked you as a customer, and how much the broker and driver wanted to make off the move and pay their labor.

    BEK Moving does not operate in that fashion. Our movers are highly skilled and go through an intense training program to ensure their skill and quality of work.

    Our hourly rates are fixed, but as with each move, your quote will be different and unique. We will not offer a quick quote or just give out pricing until we have completed a thorough assessment of your move and how we can best help. If you need a quality moving or junk hauling service in St Louis, MO, call us today!

  • Do you move out of state? How far do you move?

    Yes, we will take you anywhere in the continental USA, and when we start living on the moon, our crews will take you there as well. If you need long distance movers in St Louis, MO, contact us today!
  • Do I have to fill out your questionnaire?

    YES, our questionnaire has been developed through many years of moving experience and is constantly being evaluated to ensure that we obtain details that can be pivotal in the success of your move. Whether you call in or email, we will take you through our process of assessing your move. As one of the leading local moving companies in St Louis, MO, we're proud to serve you!
  • How experienced are your moving crews?

    On average, our 22 movers have 3.5 years of experience. All of our managers have over 10 years in the industry. Our crews of movers range from one to seven years of experience on the trucks. Each employee is trained for over 100 hours before a customer will pay for their work. If you're seeking reputable residential and commercial moving services in St Louis, MO, you can count on us!
  • If a damage occurs, how do you proceed?

    Often, our movers will spot a damage if one happens and immediately report it to our Operations team. We then jump into action to figure out a solution. Is it something we can easily fix? Is there a simple solution of taking a small deduction off the bill? Finally, will it need to be repaired or replaced? We work with industry professionals who can assist in repairing most damages. As of today, we have been successful in satisfying any and all issues that may have arisen from a move. If you're seeking dependable house movers in St Louis, MO, turn to us!
  • Do I have to empty out all of my furniture, dressers, fridge, freezer, etc.?

    Yes, furniture is best moved the way the manufacturer designed it: empty and protected. Whether you need a moving company or a junk hauling service in St Louis, MO, we handle it all!
  • Are you able to hold my belongings overnight?

    Yes, we have overnight fees. Typically, we do not hold belongings longer than two days. As one of the top local moving companies in St Louis, MO, we're here for you!
  • How soon should I book my move?

    The sooner the better! Once you feel comfortable with your moving company, make the commitment to work with them immediately. It's much easier to work with a customer on changes once they've committed than to wait until the last minute and hope the schedule has availability. Whether you need local or long distance movers in St Louis, MO, you can rely on us!